Shipping policy

Shipping Policy

At Techaura, we are committed to delivering your orders quickly and safely. Please review the details below regarding shipping, delivery, and related policies.

1. Order Processing

  • Orders are processed within 1–2 business days (excluding weekends and holidays).

  • Orders placed after business hours or on weekends/holidays will be processed the next business day.

  • Once your order is shipped, you will receive a confirmation email with tracking information (if applicable).

2. Shipping & Delivery Time

We provide fast shipping with an estimated delivery time of:

3–4 business days

Please note:

  • Delivery times are estimates and not guaranteed.

  • Delays may occur due to carrier issues, customs, or other unforeseen circumstances.

  • Business days exclude weekends and public holidays.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Applicable taxes, customs, and import duties (for international orders) are the responsibility of the customer unless stated otherwise.

4. Order Tracking

  • Tracking information will be sent to your email once the order has been shipped.

  • Please allow 24–48 hours for the tracking details to be updated by the carrier.

  • If you do not receive tracking information, contact us at:
    📧 techaurastore35@gmail.com

5. Incorrect Shipping Information

  • Customers are responsible for providing accurate shipping details.

  • Techaura is not responsible for packages shipped to incorrect or incomplete addresses.

  • If a package is returned due to an incorrect address, the customer may be responsible for additional shipping costs.

6. Lost, Stolen, or Damaged Packages

  • Once a package is marked delivered by the carrier, Techaura is not responsible for lost or stolen items.

  • If your package arrives damaged, contact us within 7 days of delivery with photos of the item and packaging so we can assist you.

7. Delays Outside Our Control

Techaura is not liable for shipping delays caused by:

  • Carrier disruptions

  • Weather conditions

  • Natural disasters

  • Customs or government delays

We appreciate your patience and understanding in these cases.

8. Contact Us

For any shipping-related questions or concerns, please contact:

Techaura
📧 Email: techaurastore35@gmail.com